Good product, questionable ethics - Anonymous employee ServiceMonster Employee Review

2.0
22 July 2018
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Product is one of the best CRMs for service companies out there.

Cons

CEO's sanity has been steadily degrading over the years, not a safe workplace for young people (those under 30).

Explore other reviews about ServiceMonster

5.0
25 Oct 2022
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Small, responsive company. Permanently remote. Pay is very competitive & healthcare benefits that cover 100% after your deductible. It's a good CRM product with a client base that tends to enjoy it.

Cons

As it's a small company, upward mobility is a bit scarce as the turnover rate is low due to contentment.

4.0
13 Nov 2024
Recommend
CEO approval
Business outlook

Pros

Opportunity to grow your sales experience and exposure to plenty customer touches via phone calls.

Cons

Commission structure was not straightforward. If applying make sure that is ironed out.

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