Rewarding experience from a great company. - Security Incident Response Engineer ServiceNow Employee Review

5.0
27 Oct 2016
Recommend
CEO approval
Business outlook

Pros

* The pace is always fast and there is never a dull moment. * Everyone is on the same team in the same culture and are willing to work together. * Most groups have an on-call rota via global follow the sun. Someone is always available to resolve an issue. * Competitive salaries * Hard work is recognized and well rewarded. * No nonsense and issues can be approached directly. * Great company outlook!

Cons

* The pace is fast and this is not for everyone. * Not the perkiest place in the Silicon Valley. There are plenty of snack, coffee machines, and various other drinks to choose from but there isn’t anything outlandish like sleep pods or restaurants catered by famous chefs to brag about. Although, I personally appreciate the company’s responsible attitude toward budgeting that money elsewhere.

Explore other reviews about ServiceNow

5.0
3 June 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Big Tech health + vision + dental benefits

Cons

Significant change and movement in org.

3.0
24 May 2026
Recommend
CEO approval
Business outlook

Pros

Free snacks Leadership opportunities Stable work given current ai market You can get challenging engaging work but it comes at the cost of putting in extra hours Smart and helpful people work here

Cons

Work can a bit boring if not on something cutting edge Dev experience is pretty bad, moving xml files around that contain the actual code, proprietary low/no code platform to build products Full of Indians, diversity is a joke in engineering. It feels like a cost cutting measure more than anything else tbh Very much a checkbox mentality when building products instead of long term thinking with quality and usability Doubts about upper leaderships navigation during rise of ai Pay is nothing near what it should be, especially after stock dropped almost 40% yoy Certain internal processes are difficult for no other reason than we made them like that, lots of reaching out to people for rqts, signoffs, adjustments etc

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