Overall ok but internal politics will suck you bad - Solutions Architect ServiceNow Employee Review

1.0
28 Jan 2019
Recommend
CEO approval
Business outlook

Pros

Company is growing no matter what anyone says and that’s the big pros I would say.

Cons

As part of the growth, company is hiring people at a good speed and so the quality measures to hire good people have probably been compromised. Another downside - be careful if you are given a out of the band salary and stocks. There will be a good chance that you will be asked to leave by the time you are near to your vesting date. I had almost half a million dollars worth of RSUs and couldn’t even get a penny out of it as I was given all stupid reasons to leave. I made 100% on my MBOs for 4 quarters in a row (that means I was doing good) but then suddenly, as I came close to my first vesting date, management started saying that I am not doing well. I showed the management so many appreciations from customers for me but they acted as blind to all of those.

Explore other reviews about ServiceNow

5.0
3 June 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Big Tech health + vision + dental benefits

Cons

Significant change and movement in org.

3.0
24 May 2026
Recommend
CEO approval
Business outlook

Pros

Free snacks Leadership opportunities Stable work given current ai market You can get challenging engaging work but it comes at the cost of putting in extra hours Smart and helpful people work here

Cons

Work can a bit boring if not on something cutting edge Dev experience is pretty bad, moving xml files around that contain the actual code, proprietary low/no code platform to build products Full of Indians, diversity is a joke in engineering. It feels like a cost cutting measure more than anything else tbh Very much a checkbox mentality when building products instead of long term thinking with quality and usability Doubts about upper leaderships navigation during rise of ai Pay is nothing near what it should be, especially after stock dropped almost 40% yoy Certain internal processes are difficult for no other reason than we made them like that, lots of reaching out to people for rqts, signoffs, adjustments etc

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