Toxic culture and cronyism is alive and well - Anonymous employee ServiceNow Employee Review

1.0
25 July 2019
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Growth and product. RSUs, unlimited PTO, free snacks/drinks

Cons

Expect micromanagement and cronyism; people hired with no experience in their space. Unwarranted promotions and high stress for people who have domain expertise and skills. However don’t expect to be rewarded with promotions for your work. Expect random firings and terrible treatment of you and your work.

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ServiceNow Response
6y
Thank you for sharing. We're glad to hear you appreciate our products and our growth. In the spirit of a growth mindset, we continually look to create great experiences for our employees, customers and partners. Part of our aspiration to become a great, enduring company is ensuring that we have fair, consistent standards for how we drive a performance-based culture. We believe that having regular, performance-based conversations, coupled with growth conversations, where managers coach, develop and talk to their team members, is how we’ll continue to drive continuous improvement, innovation, and grow ourselves and our teams.

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Cons

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3.0
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Recommend
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Pros

Free snacks Leadership opportunities Stable work given current ai market You can get challenging engaging work but it comes at the cost of putting in extra hours Smart and helpful people work here

Cons

Work can a bit boring if not on something cutting edge Dev experience is pretty bad, moving xml files around that contain the actual code, proprietary low/no code platform to build products Full of Indians, diversity is a joke in engineering. It feels like a cost cutting measure more than anything else tbh Very much a checkbox mentality when building products instead of long term thinking with quality and usability Doubts about upper leaderships navigation during rise of ai Pay is nothing near what it should be, especially after stock dropped almost 40% yoy Certain internal processes are difficult for no other reason than we made them like that, lots of reaching out to people for rqts, signoffs, adjustments etc

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