Good culture, better product - Senior Data A ServiceNow Employee Review

4.0
11 Aug 2019
Recommend
CEO approval
Business outlook

Pros

A big motivating factor at Servicenow is the product and how much customer's like it. The overall culture is OK, with some folks willing to lend a helping hand to ensure a good flow of communication vs. sometimes where you are completely left in the dark. A fairly relaxed work environment but sometimes things can get pretty fast.

Cons

Too much middle management obstructs the junior employees from experimenting new and innovative ways of doing work which can cause some resentment and frustration

Explore other reviews about ServiceNow

5.0
3 June 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Big Tech health + vision + dental benefits

Cons

Significant change and movement in org.

3.0
24 May 2026
Recommend
CEO approval
Business outlook

Pros

Free snacks Leadership opportunities Stable work given current ai market You can get challenging engaging work but it comes at the cost of putting in extra hours Smart and helpful people work here

Cons

Work can a bit boring if not on something cutting edge Dev experience is pretty bad, moving xml files around that contain the actual code, proprietary low/no code platform to build products Full of Indians, diversity is a joke in engineering. It feels like a cost cutting measure more than anything else tbh Very much a checkbox mentality when building products instead of long term thinking with quality and usability Doubts about upper leaderships navigation during rise of ai Pay is nothing near what it should be, especially after stock dropped almost 40% yoy Certain internal processes are difficult for no other reason than we made them like that, lots of reaching out to people for rqts, signoffs, adjustments etc

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