Leadership overhaul - the need of the hour | Job candidates - stay away, unless you're desperate - Senior Manager ServiceNow Employee Review

1.0
28 Aug 2019
Recommend
CEO approval
Business outlook

Pros

- Work-life balance - Compensation - ServiceNow technology / platform

Cons

- Executive leadership is a 'joke' at best - Deteriorating culture and lack of respect for individuals

avatar
ServiceNow Response
6y
We disagree. ServiceNow's executive leadership team is committed to building a great, enduring company. Besides their industry, business, and technology expertise, they also hold themselves and their teams accountable for living our company purpose and exemplifying our values. As a company, we believe deeply in helping our customers succeed, and in creating a culture of belonging and respect.

Explore other reviews about ServiceNow

5.0
3 June 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Big Tech health + vision + dental benefits

Cons

Significant change and movement in org.

3.0
24 May 2026
Recommend
CEO approval
Business outlook

Pros

Free snacks Leadership opportunities Stable work given current ai market You can get challenging engaging work but it comes at the cost of putting in extra hours Smart and helpful people work here

Cons

Work can a bit boring if not on something cutting edge Dev experience is pretty bad, moving xml files around that contain the actual code, proprietary low/no code platform to build products Full of Indians, diversity is a joke in engineering. It feels like a cost cutting measure more than anything else tbh Very much a checkbox mentality when building products instead of long term thinking with quality and usability Doubts about upper leaderships navigation during rise of ai Pay is nothing near what it should be, especially after stock dropped almost 40% yoy Certain internal processes are difficult for no other reason than we made them like that, lots of reaching out to people for rqts, signoffs, adjustments etc

1
See reviews by: Helpful|Rating|Date|All