Best Career Decision I've Ever Made - Communications Director ServiceNow Employee Review

5.0
4 Mar 2020
Recommend
CEO approval
Business outlook

Pros

Love how humble the leaders and people are. They are approachable, enjoy learning and helping to grow our people. The humility is refreshing and people want to do the right thing and put people first. This company is very purpose-driven as well.

Cons

It's high growth and fast-paced (which creates amazing opportunity to grow and super charge your experiences), but is not for people who don't want to grow with the company at the same rate.

Explore other reviews about ServiceNow

5.0
3 June 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Big Tech health + vision + dental benefits

Cons

Significant change and movement in org.

3.0
24 May 2026
Recommend
CEO approval
Business outlook

Pros

Free snacks Leadership opportunities Stable work given current ai market You can get challenging engaging work but it comes at the cost of putting in extra hours Smart and helpful people work here

Cons

Work can a bit boring if not on something cutting edge Dev experience is pretty bad, moving xml files around that contain the actual code, proprietary low/no code platform to build products Full of Indians, diversity is a joke in engineering. It feels like a cost cutting measure more than anything else tbh Very much a checkbox mentality when building products instead of long term thinking with quality and usability Doubts about upper leaderships navigation during rise of ai Pay is nothing near what it should be, especially after stock dropped almost 40% yoy Certain internal processes are difficult for no other reason than we made them like that, lots of reaching out to people for rqts, signoffs, adjustments etc

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