Great if you're working for pay. Do not come here for the leadership or career growth! - Senior Solutions Consultant ServiceNow Employee Review

3.0
9 Mar 2020
Recommend
CEO approval
Business outlook

Pros

- Solid pay & benefits, lots of money to be made in stock grants and ESPP - The technology is exciting to work with; innovative and in-demand - Fellow SCs are an intelligent and collaborative crew

Cons

- Growing layer of middle management that's inept, arrogant, and more interested in playing politics than actually leading the business or their people - The good leaders that exist are being marginalised and aren't rewarded for doing the right things - Growth and development is a political game and you are a pawn. Promotions and leadership roles are bargaining chips for management to get their own needs met. Most promotions are not about who is best suited to the role, but about the power other leaders gain by moving up their own allies.

Explore other reviews about ServiceNow

5.0
3 June 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Big Tech health + vision + dental benefits

Cons

Significant change and movement in org.

3.0
24 May 2026
Recommend
CEO approval
Business outlook

Pros

Free snacks Leadership opportunities Stable work given current ai market You can get challenging engaging work but it comes at the cost of putting in extra hours Smart and helpful people work here

Cons

Work can a bit boring if not on something cutting edge Dev experience is pretty bad, moving xml files around that contain the actual code, proprietary low/no code platform to build products Full of Indians, diversity is a joke in engineering. It feels like a cost cutting measure more than anything else tbh Very much a checkbox mentality when building products instead of long term thinking with quality and usability Doubts about upper leaderships navigation during rise of ai Pay is nothing near what it should be, especially after stock dropped almost 40% yoy Certain internal processes are difficult for no other reason than we made them like that, lots of reaching out to people for rqts, signoffs, adjustments etc

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