A Glimpse into the Future... - Account Executive ServiceNow Employee Review

4.0
27 June 2022
Recommend
CEO approval
Business outlook

Pros

the Now Platform is what the IT world needs next. SOmething which act as a glue among the too menay silos and the human beings that are aware that the information they are searching for exists, but do not know where they are nor how to share them with others

Cons

Pricing is too complex. Customers sometimes avoid ServiceNow since budget are unforeseeable. The Now vision is not clear to many Partners yet . Most of them keep up seeing us as an applications software brand rather than a platform good for any process

Explore other reviews about ServiceNow

5.0
3 June 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Big Tech health + vision + dental benefits

Cons

Significant change and movement in org.

3.0
24 May 2026
Recommend
CEO approval
Business outlook

Pros

Free snacks Leadership opportunities Stable work given current ai market You can get challenging engaging work but it comes at the cost of putting in extra hours Smart and helpful people work here

Cons

Work can a bit boring if not on something cutting edge Dev experience is pretty bad, moving xml files around that contain the actual code, proprietary low/no code platform to build products Full of Indians, diversity is a joke in engineering. It feels like a cost cutting measure more than anything else tbh Very much a checkbox mentality when building products instead of long term thinking with quality and usability Doubts about upper leaderships navigation during rise of ai Pay is nothing near what it should be, especially after stock dropped almost 40% yoy Certain internal processes are difficult for no other reason than we made them like that, lots of reaching out to people for rqts, signoffs, adjustments etc

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