Pros
Everything was butterflies and rainbows in the beginning.
Cons
I had a very disappointing experience working at Servpro Team Shaw. From the start, there was a clear lack of organization and communication from management. Expectations were often unclear, yet employees were still held accountable for issues that could have been avoided with proper guidance and leadership. The owner Derek Shaw was constantly using the word “sexy” during meetings and made several woman very uncomfortable. He would tell some of the older women to dress younger and sexier. He and his wife Gabby would constantly make the remark that we’re going to make restoration sexy. Derek had a female business partner who bought into the franchise who ultimately sued him for sexual harassment, and they settled out of court. The work environment felt stressful and unsupportive. Instead of fostering teamwork, there was a noticeable culture of blame and favoritism. Hard work and dedication often went unrecognized, while concerns raised by employees were frequently dismissed or ignored. Training was minimal, which made it difficult to succeed in the role. New employees were expected to quickly figure things out on their own without adequate support, leading to frustration and mistakes that could have been prevented. Additionally, work-life balance was poor, with long hours and little consideration for personal time. Overall, my experience left me feeling undervalued and burned out. I would not recommend this company to anyone looking for a positive, growth-oriented workplace.