A good stepping stone. - Therapeutic Mentor Sevita Employee Review

3.0
7 Jan 2015
Recommend
CEO approval
Business outlook

Pros

TMs (Therapeutic Mentors/Family Support Specialists) manage their own schedules and they divide their work week up among their client base of seven to nine "persons served." Because the majority of a TMs client base will be school-aged children, most work days do not start before 11 AM, provided you do not have to attend any meetings. Working with the clients can be difficult at times but there is a lot of fun to be had. Most of the work takes place in the community so TMs and their clients are encouraged to find creative ways to utilize community resources outside of the office and the home. Weekly supervisions with the Program Director(s) provide TMs the opportunity to discuss their cases with their direct supervisors. TMs may vent to their PD, strategize certain types of skill-building, or receive feedback about performance on a consistent basis. The Mentor Network's office is a large shared space with a few other programs that all function under the same umbrella more or less, there is always someone around to chat or to discuss your work. The Mentor Network is usually pretty generous with food, too, there always seems to be pizza or Panera Bread or donuts and pastries around somewhere!

Cons

Although TMs are compensated for mileage, it is on the low-end in comparison to similar organizations. The Mentor Network services the cities of Boston, Cambridge, Somerville, Brookline, and almost the entire metro region of Boston. TMs may be assigned cases from Maynard, Hull, Plainville, and Natick at the same time. Logistically it can be a hardship for some, although The Mentor Network has recently made efforts to match clients as close to a TMs home as possible. Because The Mentor Network is a for-profit organization they are in a constant state of "financial flux." One month the TMs are told their benefits are going to be cut drastically, the next month they are not. It can be very frustrating to work for an organization for a few years without a single cost-of-living wage increase and then you are told that the company has had an initial public offering and they are now publicly traded on the stock exchange.

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Management is horrible. You may get a good house manger, but their supervisor are terrible. They all get together in some type of clique and even have favorite employees where they put them in a new position simply because of their connections. The Program Directors and Area Directors lie on employees just to cover up their involvement and save themselves from being written up. There is no fairness when working at this company. You can get in trouble for something and a Program Director, Area Director, or even house manager can do the same thing and have their coworkers cover for them. They talk about chain of command a lot but when you actually follow it, it only comes back to bite you. If they want you gone your gone. I've seen it happen to two house mangers where one was lied on and almost faced criminal charges (now dismissed) and the other forced to leave or face a charge that was not their fault for problem that happened before they got there. It's all basically like a bad toxic parent and family. You can speak out to what's going on, but they refuse to listen or get mad because you're pointing it out. They speak In a raised voice, you match it ad get called disrespectful. You point out that they are doing the same thing and it's apparently how they talk. You talk about something private that's going on in your life between a manger or program Director and the next thing you know all your coworkers know.

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Sevita Response
1mo
Thank you for your feedback. We genuinely appreciate your suggestions and feedback.
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