Long Time Employee and a FAN of Sharecare Health Data Services - Vice President HDS Sharecare Employee Review

4.0
16 Dec 2019
Recommend
CEO approval
Business outlook

Pros

I have been able to see my talents acknowledged and been provided a job that best fits me. I feel that I am heard, that the my boss spends a lot of time trying to make sure that the employees, their managers feel heard and appreciated. I have worked in other places where that wasn't even a thought on the executives or CEO's minds, so very refreshing to work somewhere where 'people' are at the top of what we think of when doing nearly anything in the business. We have lacked in the past few years we have grown exponentially and with that, we have all the expected difficulties of explosive growth. All of the leadership has been candid in their feedback and we are taking that feedback and have a multitude of actions to improve in the areas identified. That kind of response is what keeps me here. A willingness to accept our shortcomings and work collaboratively to solve coupled with a true caring spirit for our employees.

Cons

We are in a difficult industry where government changes can suddenly impact our overall success. Since we are labor intensive in this industry as a whole, tight purse strings can feel constraining to employees when they are asked to produce at a high level. It is very much productivity and quality based and I think that can be very difficult for some people if they don't have the best communication to them of the overall goals from their immediate management. Our communication has suffered with the explosive growth we have experienced over the past few years.

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Sharecare Response
6y
Thank you for taking the time to write a review, and we’re thrilled you found a job that fits you! We loved hearing the sentiments about our leaders and truly aren’t surprised to hear it; In our last engagement survey, 90% of our colleagues reported having strong working relationships with their leaders. Our leaders are one of the reasons Sharecare colleagues have felt supported through all of the growth and change in recent years. We continue to develop our manager trainings and resources to ensure they have the resources to support their teams. Continued thanks for all you do.

Explore other reviews about Sharecare

5.0
7 June 2026
Recommend
CEO approval
Business outlook

Pros

Lots of guidance and flexibility

Cons

Little opportunity for growth after internship

1.0
13 June 2026
Recommend
CEO approval
Business outlook

Pros

Great team and benefits enable personal growth

Cons

The foundation model for their business is flawed, giving members points for being healthy is great, but often times having members take advantage of the remote aspect of the role, being rude and not following company requirements. Sharecare doesn't nullify or prevent this, causing coaches to be burdened with both angry carriers and requirements from the company. All while stressing about the metrics. Add in not fully explained job requirements until 6 months, where you are handling up to 80 calls in a day. With managers that do little to help mental and day you just need to be better.

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