Good medical records company with a high market share - ROI Specialist Sharecare Employee Review

3.0
22 Apr 2021
Recommend
CEO approval
Business outlook

Pros

Currently remote work. Good support of setting up remote office. One-on-one training, from scratch. Apparently good base pay with good commission structure.

Cons

Job is deeply complex, and yet training program is haphazard. Software tools are proprietary and buggy, requiring workarounds and continually training on the tools. Sink or swim in the first three months.

Explore other reviews about Sharecare

5.0
7 June 2026
Recommend
CEO approval
Business outlook

Pros

Lots of guidance and flexibility

Cons

Little opportunity for growth after internship

1.0
13 June 2026
Recommend
CEO approval
Business outlook

Pros

Great team and benefits enable personal growth

Cons

The foundation model for their business is flawed, giving members points for being healthy is great, but often times having members take advantage of the remote aspect of the role, being rude and not following company requirements. Sharecare doesn't nullify or prevent this, causing coaches to be burdened with both angry carriers and requirements from the company. All while stressing about the metrics. Add in not fully explained job requirements until 6 months, where you are handling up to 80 calls in a day. With managers that do little to help mental and day you just need to be better.

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