Customer service representative - Anonymous employee Shaw Industries Employee Review

1.0
31 July 2018
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great company and benefits core values

Cons

Horrible structure. Complacency, poor communication

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Shaw Industries Response
7y
We hate to hear that you feel this way. Please feel free to reach out to us at (706) 532-2414 and we would be happy to address your concerns.

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5.0
25 Mar 2026
Recommend
CEO approval
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Pros

Great career development program for students.

Cons

Team leading and management plays a large role in driving results.

4.0
4 May 2026
Recommend
CEO approval
Business outlook

Pros

Shaw offers a lot of opportunities for growth, great work life balance, very flexible, and has great values.

Cons

Very hard to get pay bumps / raises due to not having a standard annual review. They use "pay for performance" which allows them to dictate WHEN you receive a raise. Even if you're going above and beyond you really have to document every little thing you do here to argue for a raise.

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