Customer Service Professional - Customer Service Professional Shell Employee Review

2.0
19 Jan 2017
Recommend
CEO approval
Business outlook

Pros

Shell places an emphasis on diversity and inclusiveness making it a fun place to work. Shell does its best to follow its values and has high safety standards to make the workplace safe.

Cons

One of the downsides of this role in Shell is the lack of opportunity to grow and gain promotion within the organisation. Management aren't supportive to promote staff from this position to other departments

Explore other reviews about Shell

5.0
8 May 2026
Recommend
CEO approval
Business outlook

Pros

Shell is a wonderful company to work for. They truly support your continued development and many employees have been here for 20+ years. The work culture is one that provides a feeling of true psychological safety.

Cons

There are lots of meetings.

4.0
3 June 2026
Recommend
CEO approval
Business outlook

Pros

Early career engineers are given significant ownership and exposure to complex operational challenges. Strong focus on safety, technical development, and collaboration across disciplines. Opportunities to work on high-impact projects, interact with senior leadership, and contribute to decisions affecting major assets and infrastructure.

Cons

Workloads can be demanding, and priorities can shift quickly based on operational needs. Decision-making processes can be slow due to organizational complexity, and geographic mobility may be necessary for certain career opportunities.

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