Number one priority is always safety -- for the public as well as the employee and contractor. - Senior Support Specialist Shell Employee Review

5.0
26 Feb 2009
Recommend
CEO approval
Business outlook

Pros

They are good people to work for and work with. There is mutual respect for each others professional point of view. Ethical and safe behavior is expected from all employees and is practiced at all levels of management. Input into decisions and work processes is encouraged and self-direction is expected. Although this is not true for most of Shell, Shell Pipeline in Houston still has private offices, which is a bonus. Shell Pipeline, like most of Shell in the US, is on the 9/80 (80 hours in 9 days) program where we work 9 hour days and get every other Friday off. Overtime is kept to a minimum. Also, bus fare (or parking) is subsidized.

Cons

The only downside I can think of is the commute to downtown Houston. Though I have done it for so long that I am used to it.

Explore other reviews about Shell

5.0
8 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Worked here part-time while going to college. Good co-workers and environment.

Cons

Not much flexibility in schedule

2.0
30 Apr 2026
Recommend
CEO approval
Business outlook

Pros

There are many diverse roles and opportunities within the company, which can make it easier to explore different career paths and avoid feeling stuck or bored.

Cons

Company lacks clear direction and has significant internal disorganization. Employees are often expected to take on multiple roles without appropriate compensation or support. Despite consistently being a high performer, I left feeling undervalued — after covering two roles, there wasn’t even a simple thank you upon departure. To make matters worse, eight months after leaving, they are now claiming I owe over $5,000 in PTO that had previously been considered settled at the time of my exit. Overall, the experience left a very negative impression and highlighted serious internal process issues.

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