Terrible place to work. - Customer Service Associate Shell Employee Review

1.0
18 July 2023
Recommend
CEO approval
Business outlook

Pros

Got paid for public holidays is about it.

Cons

Single manned garage where everything is your responsibility in that shift, things go wrong on the daily and you have 10 other moving parts of the day you are trying to deal with at the one time, customers, the pumps needing ok'd, the coffee machine needing topped up, delivery's coming in and needing put away, health and saftey for everyone on site. It is alot for one person and causes you alot of stress. I also didn't get any breaks or could barley go to the toilet on an 8 hour shift, you are also expected to stay on if the next person doesn't show up regardless of what you have going on in your life. I really did dislike working here. Also you have to work Christmas and new years day.

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5.0
3 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Good pay, work life balance, and benefits

Cons

Boom and bust cycles with oil price

4.0
3 June 2026
Recommend
CEO approval
Business outlook

Pros

Early career engineers are given significant ownership and exposure to complex operational challenges. Strong focus on safety, technical development, and collaboration across disciplines. Opportunities to work on high-impact projects, interact with senior leadership, and contribute to decisions affecting major assets and infrastructure.

Cons

Workloads can be demanding, and priorities can shift quickly based on operational needs. Decision-making processes can be slow due to organizational complexity, and geographic mobility may be necessary for certain career opportunities.

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