PCT - Patient Care Technician Shepherd Center Employee Review

4.0
2 Nov 2016
Recommend
CEO approval
Business outlook

Pros

Compassionate and hard working staff, excellent facility for brain/spinal cord injury rehab, great benefits, great teamwork

Cons

We are not being heard when suggestions are made. The turnover in the last two years should raise a red flag. They pick and choose who they listen to and take advice from. The loyal staff that have remained are taken for granted in all areas of the hospital. A large majority of staff are currently looking for other jobs. I'm not sure what changed two years ago but Shepherd has gone downhill in regards to their staff. Happy staff=happy customers. We work hard and more often than not the we will go above and beyond. We put ourselves in their shoes.

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Shepherd Center Response
9y
From Tammy King, Chief Nurse Executive: We are extremely proud of our hard working, dedicated, and caring staff. Without the kind of staff we have in place, Shepherd Center would not be able to provide the world class care for which we are so well known. We have encounted a lot of change over the last two years from upgrades to our electronic records system to complying with increased scrutiny and cost constraints all health care organizations are experiencing. We value all of our staff and make efforts to round with them on a regular basis. Some changes are made immediately as a result of feedback and other requests with greater impacts for other staff and patient care are considered more carefully. We encourage our employees to let us know what they need to help make them successful. We will do our best to provide all the resources and smooth processes needed for success.

Explore other reviews about Shepherd Center

5.0
8 June 2026
Recommend
CEO approval
Business outlook

Pros

Great patient and great team and management

Cons

Some patients are very complex and not rehab ready

5.0
7 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Tight knit group of healthcare professionals that work together to provide the best care for patients. They cared very much and always worked hard (& paid extra money) to ensure the whole hospital is well staffed.

Cons

For me, it’s a long drive. Besides that, I had no complaints.

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