Pros
Good benefits package, compensation is relatively competitive with good bonus plan (dependent on the store however), well respected company
Cons
Hours cut which means less employees; at the same time, upper management continued to assign meaningless sales call goals and promotional activities that you had no time to do. 40% off sales at least once a month but not enough employees to assist during the sale. Price increases and lack of customer service (again to due hour cuts) just led to dissatisfied customers. The glamorized "Management Trainee Program" is just a way for the company to get a bunch of workhorses with college degrees to put in their stores. On a daily basis the job consisted of about 80% physical work - tinting paint, lifting, operating forklifts, etc. with very little time to actually manage (which is what I was told I would be doing when I was interviewed). Very little opportunities for advancement. Expect to work in the store for about 4 or 5 years on average and then get "promoted" to being a sales rep which is just another unrewarding job where you get to deal with more stress. Gave it a year, but couldn't come to terms with having a job that provided absolutely no intellectual stimulation. I didn't go to college to mix paint all day and get chewed out by completely irrational, overemotional, and psychotic customers.