High expectations but very disappointing results - Customer Success Shield AI Employee Review

1.0
30 Oct 2022
Recommend
CEO approval
Business outlook

Pros

Good benefits and PTO. Location for work is good and comes with perks of traveling if you enjoy that.

Cons

Worst mangers I’ve ever been associated with or have ever worked for. Everyone thinks they’re better than the next guy and will treat you that way especially if you’re a younger guy who knows a lot in your field you will be down played and not taken serious at all. Your opinion and concern doesn’t matter if you’re not in a more senior position and role. Everyone steps on one another and nothing really gets done because they keep changing the product before it becomes the standard. It’s a dumpster fire of a company and I’d stay far far away.

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Shield AI Response
3y
Thank you for taking the time to provide your feedback, and sorry to hear your experience was not great. We are collecting feedback on a regular cadence from employees and taking action on that feedback, one of those actions includes leadership development to continue to invest in our leaders to ensure they create great experiences within their teams. Each employee's voice is important, and we will continue to ensure we are hearing everyone's opinions and concerns.

Explore other reviews about Shield AI

5.0
9 June 2026
Recommend
CEO approval
Business outlook

Pros

Great teammates and environment for intern. Good pay and benefits with gym access.

Cons

No large cons, it is a good internship.

4.0
15 June 2026
Recommend
CEO approval
Business outlook

Pros

Challenging work and interesting products. The engineers I interact with are all ethical and trying to do the right thing.

Cons

Can be pretty high stress at times.

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