Was Great but needs a serious wake up call - Website Assistant Shift Digital Employee Review

2.0
19 June 2017
Recommend
CEO approval
Business outlook

Pros

Most of your teammates are really nice, talented and more than willing to help you. People are hard workers and very kind. Good benefits

Cons

Leadership • Middle management is a joke: leading does not = more meetings or squad ups or shopping online during work hours. Lead by example. Make leadership workshops mandatory for management especially when, for many of them, this is their first job and a 22 year old has lots to learn. • “Scare tactics” (verbatim from a lead) are now being employed regularly. “Scare tactics” are never an appropriate solution in business. It creates a toxic environment. • Management will blame employees and site a lack of respect for them when things are not going well. We don’t lack respect for management, but we have nonexistent leadership. Give us someone to get behind and who is present and supportive! • Middle management may be getting heat from their higher ups, but that is no excuse for them to react by blaming the website assistants for everything. That reaction has not been working for months. It is a reaction, not a solution. It’s time to take a step back, use some innovative thinking, recognize the REAL problems and create solutions, instead of a toxic environment. Favoritism • It’s highly noticeable after a while and can feel worse than high school • Employees are not held to the same standard. This applies to many things, not just audits (which are flawed); one employee may be punished for something while another employee may never get caught for the same offense or just skates by. Good team members have been let go while questionable ones remain. Comfort • We are encouraged to talk to a manager or to employee relations about issues, but employee relations feels cliquey and, as the company is so small, they may be friends with the person you bring up. Going to either, you feel judged and what you say can be used against you later. Managers are also too busy to really help you and nothing is ever their fault, they turn it around to guilt you • Employees feel they are always being watched and are constantly told that we do not care and this is simply not true, we care and take a lot of pride in our work • Management, even some of the execs, will poo poo employee concerns by bringing up “the good old days” and laugh at "how easy the WAs have it now". Don't belittle or laugh at your employees. (example) I’m sure your 60 dealers compared to my 40 were tough, but it doesn’t make the current situation less stressful, right or EFFICIENT.

Explore other reviews about Shift Digital

5.0
23 May 2026
Recommend
CEO approval
Business outlook

Pros

Strong exposure to automotive OEM and dealer marketing Fast skill development Collaborative culture and younger/team-oriented environment Good entry-to-mid career growth in digital operations Variety of work across brands and platforms

Cons

Compensation below market in some roles Limited upward mobility in certain departments Recent return-to-office frustrations Some micromanagement/process heaviness Repetitive execution work in lower-level positions

3.0
6 May 2026
Recommend
CEO approval
Business outlook

Pros

The skills you learn from day 1 at Shift are so valuable and this company is a great start for those who are brand new to the marketing industry. The hands on experience and mentorship you receive is truly priceless. Additionally, the culture at Shift is really wonderful and honestly hard to come by with other companies. Everyone is very friendly and helpful and there are a lot of fun events going on constantly. The vibes at the office can be very lively.

Cons

Employees, especially digital marketing consultants and team leads, unfortunately do not receive a livable wage. $39k salary is simply not livable especially in the economy we’re in. I also did not appreciate the company’s decision to mandate 4-days in office and force you to be in office even when all of your work is finished. On some occasions it feels as though employees are being babysat. I also unfortunately do not feel like executives see or appreciate the value of Dealer Support employees. Lastly, there are not a lot of opportunities for growth or salary raises based on performance review.

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