To start on a rather depressing note, my mental health was botched at the time of my exit. I genuinely hope that the exit process has improved, which the CEO has alluded to in her replies to the negative reviews (if it is worth anything then I do believe her words when she says work has been done to improve this process, given how it felt when I was chaperoned out the company). To summarise - with little notice, the exit was conducted swiftly and with brutal efficiency. Upon exiting, very little explanation (or goodbye) was provided by the CEO or CTO (rather a note passed from the former to the exit interviewer). I can foresee a challenge to this if the CEO replies, but I want to reiterate that very little explanation was provided to me (more along the lines that I was a mistake). It felt like being broken up with and then being told "it's not you, it's me."
The generous exit package the CEO mentioned in her replies to the negative interviews included many lines of law-filled-jargon, heightening the awful feelings of anxiety and adrenaline experienced in the moment. In that state, I was then given around minutes to make a decision (either accept or decline - with COVID uncertainty wasn't the decision already made for me?).
Few people left after I joined, and it appears a fair few have since followed suit after my exit - this has been touched upon in the other reviews so I won't go into anymore detail.
There's an outside HR company who work with the company, and it would feel quite awkward and uncomfortable when they would fleet into the office, not say a word and then drop out. I think this can be solved by encouraging them to say hello to the employees. Otherwise it could easily be misconstrued that HR wasn't part of the company at all but rather employed to protect the company their employees and enforce internal disciplinary actions (or maybe that's exactly what they were hired to do).
The CEO's open door policy was not something I felt, perhaps my own fault but it appears from the other two negative reviews that they felt unable to speak to the CEO too (maybe that's why we aren't at the company anymore, albeit I don't believe correlation equals causation). On the flip side, towards the end of my tenure when issues were arising I felt unable to approach the CEO, and I had rarely spoken to the CTO so did not feel comfortable reaching out to him. The infrequent times we were able to cross paths, I felt like I was a burden and not worth her time. Pre-COVID I would watch investors come in and out the office, and would be saddened at how they were provided all the one to one face time in the world with the two most senior leaders at the company. It's fair to say they provide the company investment - but weren't I and every other employee what made the company?
To sign off the cons, given my experience when I left (and more darkly how it felt after) I do not feel comfortable speaking about these concerns in greater detail via the CEO's open door.