A fair review of my time at Shipamax - Anonymous employee Shipamax Employee Review

2.0
5 Mar 2021
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The challenges the company is tackling is interesting, and are what inspired me to join Shipamax The employees were motivated and there felt a warm unity, even after we moved to working remotely following the outbreak of COVID People make time to help you, which is important given how much there is to learn within the logistics industry this was nice to see You are provided great equipment Office location is great, and very easy to get to

Cons

To start on a rather depressing note, my mental health was botched at the time of my exit. I genuinely hope that the exit process has improved, which the CEO has alluded to in her replies to the negative reviews (if it is worth anything then I do believe her words when she says work has been done to improve this process, given how it felt when I was chaperoned out the company). To summarise - with little notice, the exit was conducted swiftly and with brutal efficiency. Upon exiting, very little explanation (or goodbye) was provided by the CEO or CTO (rather a note passed from the former to the exit interviewer). I can foresee a challenge to this if the CEO replies, but I want to reiterate that very little explanation was provided to me (more along the lines that I was a mistake). It felt like being broken up with and then being told "it's not you, it's me." The generous exit package the CEO mentioned in her replies to the negative interviews included many lines of law-filled-jargon, heightening the awful feelings of anxiety and adrenaline experienced in the moment. In that state, I was then given around minutes to make a decision (either accept or decline - with COVID uncertainty wasn't the decision already made for me?). Few people left after I joined, and it appears a fair few have since followed suit after my exit - this has been touched upon in the other reviews so I won't go into anymore detail. There's an outside HR company who work with the company, and it would feel quite awkward and uncomfortable when they would fleet into the office, not say a word and then drop out. I think this can be solved by encouraging them to say hello to the employees. Otherwise it could easily be misconstrued that HR wasn't part of the company at all but rather employed to protect the company their employees and enforce internal disciplinary actions (or maybe that's exactly what they were hired to do). The CEO's open door policy was not something I felt, perhaps my own fault but it appears from the other two negative reviews that they felt unable to speak to the CEO too (maybe that's why we aren't at the company anymore, albeit I don't believe correlation equals causation). On the flip side, towards the end of my tenure when issues were arising I felt unable to approach the CEO, and I had rarely spoken to the CTO so did not feel comfortable reaching out to him. The infrequent times we were able to cross paths, I felt like I was a burden and not worth her time. Pre-COVID I would watch investors come in and out the office, and would be saddened at how they were provided all the one to one face time in the world with the two most senior leaders at the company. It's fair to say they provide the company investment - but weren't I and every other employee what made the company? To sign off the cons, given my experience when I left (and more darkly how it felt after) I do not feel comfortable speaking about these concerns in greater detail via the CEO's open door.

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Shipamax Response
5y
Thank you for providing your feedback and I’m sorry your exit experience was negative. I will make time to chat with you if you would find it helpful in your onward journey - please just reach out. If you feel uncomfortable speaking with me, our Head of Ops is also always around to speak. I’m a little bit confused by some of the feedback, so I’d like to try to clarify a couple of areas: - I’m afraid I only get involved in exit interviews with team members I directly line manage. I appreciate this may have been confusing at times as I made some hires before the management for those teams were put in place / I was the initial hiring manager. After putting management in place, I do try and trust the handling of these matters to managers. I don’t know the details of this case, but I apologise if whatever happened came across as not having time for you. - You should have absolutely been given time to review the exit package - I don’t know why this would not have been done - but I will make explicit to the team based on your feedback. - We work with an external HR consultancy for projects, but they don’t get involved in any day to day HR items. For example, they helped us with a company handbook, values and now management training. Day to day HR is fully managed in-house. We also gave them office space for when they were working for other clients - so it may just have been that they were having a busy day on these projects. - We occasionally have investors visit, but as most are in the USA this is rare. Often these meetings are them providing me / the company help, but we also have a responsibility to provide updates. We have board meetings externally. - We/I have concretely never faked reviews. My only assumption on the writing style is that I am admittedly a stickler for short communication styles & clarity of thought. It does tend to be a clear trait of our top performers.

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4.0
12 June 2024
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CEO approval
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Pros

Good, nice , better, good environment

Cons

Not good for a extended

4.0
19 Apr 2021
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- The company is committed to being the best it can. It makes mistakes, like any business, and is always willing to hear feedback and make changes. - The pace of change is rapid, we don’t hang around. - There’s a great team of people - very smart and good fun too. - It’s a relatively diverse team and committed to becoming more so. - Team socials and events are increasing. - Leadership has been very understanding of individual circumstances esp during the pandemic. - It’s a brilliant environment in which to learn.

Cons

- Diversity is definitely something that could be improved. - We’ve struggled, like all businesses, in the pandemic to maintain positive culture within the team and keep people connected but recent initiatives have made a big difference to this. - Leadership are always striving to do the best for the business and this can sometimes extend to micromanagement but I think it’s something that they are actively working to move away from. - It’s an extremely hard working environment that can sometimes seem a bit cut throat. People are treated well but the needs of the business always come first and leadership don’t shy away from making tough decisions - not everyone thrives in this environment or is prepared for the reality of a start up.

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