Great Company Overall - Senior Technical Support Specialist Shipshape IT Employee Review

4.0
21 July 2022
Recommend
CEO approval
Business outlook

Pros

-Very diverse work force with a lot of knowledge and years of work experience in the industry -Great company culture (left-leaning by and large) -Very understanding management and willing to work with you if you are transparent about your needs and goals -If you demonstrate your value and are consistent, they will not micromanage you -Shipshape does not tolerate harassment from their clients

Cons

-The higher in rank you are at the company, the less work-life balance you have -It's a small company, so it can become understaffed quite quickly after an employee departure or even if someone takes off

Explore other reviews about Shipshape IT

5.0
8 Jan 2025
Recommend
CEO approval
Business outlook

Pros

Managers work with you and offer plenty of room for career development. Small company so you get to know everyone and there is no real barrier to talking to anyone directly. There is low pressure to obtain particular results so you aren't forced to mark an issue as complete when it isn't done.

Cons

Small company, So if just a few are out on PTO, either elements of the business grind to a halt or workload spikes hard. Occasionally things blindside you from inconsistent messaging or documentation. You will need do on call so if that is a deal breaker, worth mentioning.

2.0
20 Apr 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

You’ll learn fast because so much is managed poorly.

Cons

Each advisor has too many clients to serve them all effectively so you end up wasting a lot of time waiting to do anything.

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