House of Cards - Anonymous employee Shipt Employee Review

3.0
2 Dec 2018
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- People can be laid-back - High degree of autonomy - Free snacks, dinner and yoga

Cons

- Shipt is intensely political, there are some business and people decisions solely made to please other stakeholders in a different office - The dual office culture promotes a deeply ingrained tribalism that is competitive and toxic. People constantly talk about the other offices as being terrible - Leadership is not as transparent as they used to be and can at times be incredibly passive and sometimes passive aggressive. Even the nicest are sharks - This company has no product vision

avatar
Shipt Response
7y
Thank you for taking the time to leave your feedback! At Shipt we believe our team is they key to success and we are constantly striving to connect our bi-coastal offices. Shipt believes in a diverse and respectful environment that fosters cross collaboration and leadership at all levels!

Explore other reviews about Shipt

5.0
19 Oct 2025
Recommend
CEO approval
Business outlook

Pros

You can pick your own schedule

Cons

Tips aren't always given on the orders.

3.0
18 June 2026
Recommend
CEO approval
Business outlook

Pros

Flexibility—Could set my own schedule. It could also be fun, and sometimes quite rewarding when customers were nice and appreciative. I credit Shipt for introducing me to gig work, as it led me to other, better-paying gig jobs while keeping the schedule flexibility that I need.

Cons

Pay—it’s pretty much poverty-level considering how much work goes into shopping for customers. While I didn’t Shipt full-time, I DID put in at least 30 hours a week doing this shopping. For all of that, the most I made in any given year was $13,000! And I worked hard, got great customer reviews and consistently good tips. Occasionally, there would be newspaper articles about the random Shipt shopper who made $100,000/year! What such articles glossed over (this fact would be buried somewhere deep in the text) was that the shopper in question consistently worked some 80-100 hours per week. So if you broke down that fabulous six-figure pay by how much time the shopper was spending doing the work, it really doesn’t come out to all that much. The other pay issue worth mentioning is that in 2020, right when Covid was rampant, Shipt announced that they were “restructuring” the way they paid shoppers. What this translated to was that they were now paying us even less than they had previously done! That’s when I began to be soured on Shipt. I continued to do it for a while longer, but eventually went to other gigs that paid more.

See reviews by: Helpful|Rating|Date|All