Management Chaos and Lack of Respect for Employees - Anonymous employee Shopshops Employee Review

1.0
28 June 2024
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The only pro is remote work, though now it requires weekly in-office attendance.

Cons

1. Chaotic management structure with amateur executives, leading to a CEO-centric environment. 2. Employee exploitation and lack of respect. 3. They promote individuals who lack competence to manage entire teams—such as HR personnel simultaneously overseeing nearly half the company as SVP—while actively censoring reviews on Glassdoor. 4. Over 70% workforce reduction in the past two years despite no hiring, leaving junior staff with no support and guidance.

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Shopshops Response
1y
Thank you for taking the time to provide your feedback. We appreciate all reviews as they help us understand the experiences of our employees better. We strive to maintain a supportive and positive work environment, and recent feedback from our team has highlighted 70% of our employees would recommend ShopShops as a great place to work, according to our recent employee net promoter score survey. We would like to learn more about your experience and address any specific concerns you may have. Please feel free to reach out to us directly at hello@shopshopslive.com.

Explore other reviews about Shopshops

5.0
20 Feb 2025
Recommend
CEO approval
Business outlook

Pros

A lot of opportunity to grow and learn. The leadership team clearly cares deeply about the business and works hard to ensure its success. Many employees have been with the company for 3-5 years. The company does a good job at working efficiently across many timezones, geographies and languages.

Cons

To be successful at ShopShops, you need to be agile and move quickly - this works for some, but not for all.

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Shopshops Response
1y
Thank you for sharing your experience! We're glad to hear that you see opportunities for growth and appreciate the dedication of our leadership team. Building a strong, collaborative team across different time zones and regions is a priority for us, and it's great to know that this effort is recognized. We truly value our employees and their contributions to ShopShops' success. We’ll continue striving to create an environment where everyone can thrive. Thanks for being a part of our journey!
1.0
16 Apr 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Work from home (although expected to work 24-7). Unlimited time off (although had to take advantage of it)

Cons

Unfortunately I have to agree with other reviews on here - many of the positive reviews seem to be coming from interns or from roles that I am not aware existed. They also seem to come right after a bad review. Management is horrendous. It’s not completely their fault. They are amateur and don’t have experience on how to handle most situations- they are also spread thin. Not excusable, but I get it. CEO Is the main problem. Not professional- innovative or kind. Super aggressive and scatted in ideas. I watched company tank over the year I was there because of horrendous management. The lower level staff saves the executive level on a daily basis. They lost so many wonderful hosts due to lack of respect for workers. Very sad ending to my time there. I believed in the company.

3
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Shopshops Response
1y
Thank you for sharing your feedback. We're sorry to hear that your experience did not reflect the vision and values we aim to uphold. While we may not always get everything right, we’re committed to learning and evolving as a team and a company. We truly appreciate the contributions of all our team members, past and present, and we wish you the best in your future endeavors.
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