Shutterfly Business Solutions / Enterprise - Anonymous employee Shutterfly Employee Review

1.0
7 July 2018
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- Most people at the individual contributor level are wonderful coworkers that feel like family -- I've developed some great friendships! - So much opportunity and potential with the talent and specialized expertise on the teams - Great office location in Tempe - Decent benefits, including unlimited PTO and free products - Exciting time to be at the company

Cons

- New leadership on the Enterprise side came in last year and it's been a very, very difficult place to work since then - Sales teams are able to do whatever they want and continue to act as bullies throughout the organization - Integrating a modernized, agile approach to software development with a traditional commercial print business is still not working – work is still waterfall / project-driven instead of product-driven - Director level leaders are constantly misaligned and running around in circles without a clear focus or prioritization - Leadership has never been able to communicate a clear direction or vision for the Enterprise business - Lack of clearly defined roles - Dysfunctional intake / onboarding process for new work - Many people throughout the Enterprise side are suffering from burnout, pulling all-nighters and constantly fighting fires - We get our individual goals for the entire year late in Q4 long after they are 'due' - Finger-pointing mentality and culture, complete lack of humility

Explore other reviews about Shutterfly

5.0
20 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Great company to work for

Cons

No cons, excellent place to work

4.0
30 May 2026
Recommend
CEO approval
Business outlook

Pros

I work with diverse and supportive people. Teams and leaders demonstrate the will to respond to worker needs with kindness and respect. On the operational level, teams are highly flexible and adapt quickly to changes when provided proper support. Work-life balance is high priority for the people I interact with.

Cons

The company has difficulty holding on to talent in tech fields since a good chunk of the focus has to be allocated to art/design and production instead. CEOs come and go every few years, leading to instability. For some teams, the process remains overly complex and inefficient because of misalignments between leadership/engineering and ops team users. No formal humanist policy around AI & robotics yet.

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