Amazing Company to Work For - Customer Service Agent SigmaCare Employee Review

Lots of career growth Amazing CEO Forward thinking individuals

Customers had a lot of say and direct access to upper management

A good place to start a career in an industry that is on the upside. It’s a small company so you will have the opportunity to learn different roles and gain a considerable amount of experience.

The company is on a downward spiral. Pay is horrible (nowhere near competitors), new process for determining bonuses are designed to payout less, bonuses are not being paid out on a regular basis, rigid processes are promoted in sacrifice of quality, productivity, and common sense. Extensive travel can be a problem especially if you have a family or significant other. Micromanagement by senior leadership tends to be counterproductive. Employee morale is low due to layoffs of 15% of staff back in April. Although there are defined career ladders the opportunity to grow is far and few. There are also noticeable signs of favoritism by Senior Leadership.