Customer Service Representative - Customer Service Representative Signature Aviation Employee Review

Great Team, Great Pay, Flexible Schedule, Lots of OT

Long Hours, Lots Of Down Time

Decent Pay, and relatively easy work. Also education reimbursement benefits. I have great coworkers who are intelligent and enjoyable to work alongside. Middle management tries their best but is constantly overridden by corporate executives who are completely out of touch with reality.

The corporate leadership of this company absolutely ruins everything it touches. In the one year I worked here, all of our shift differential bonuses were quietly removed, we were forced to use devices to track every activity in order to “optimize the workforce”, and our vacation blackout days were nearly doubled. We had a manager position filled by a complete random (a corporate decision) from another company, instead of promoting any of the several employees who already had worked here for years with an in depth knowledge of the operation and a willingness to step in to the position. The new manager ruined the commercial fuel ops flight schedules for two months and then promptly quit claiming he had family issues….because he had moved thousands of miles away from his wife and kids to work at our base. Not a lot of forward thinking went into a hiring choice that cost everyone at our base weeks of stress and confusion. I could honestly go on forever. I have never seen a company so dramatically committed to screwing their employees over and I know it will only get worse.