Meh - Anonymous employee Signet Jewelers Employee Review

2.0
20 Feb 2017
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

If you're a jewelry buyer, the employee discount is nice. Casual dress code...if you make a $2 charity donation each week.

Cons

Low pay. Low bonus. Sub-par benefits package. Company tries to market itself as a progressive "employer of choice," but it's not. Management has the archaic attitude that your value or level of busyness is measured by the number of hours you're physically in the office. Most of upper management has either literally never worked anywhere else (CEO) or has been here for 15+ years, bringing no outside perspective to the table. Extreme lack of transparency. The unofficial motto of "we're a people company that happens to sell jewelry" is a joke and a thing of the past. Merit increases are laughable. Management does not support growth and development.

Explore other reviews about Signet Jewelers

5.0
6 July 2026
Recommend
CEO approval
Business outlook

Pros

Inclusive; Puts love and people first

Cons

Not enough people are aware of the company’s changes to revolutionize their company with the times.

5.0
30 June 2026
Recommend
CEO approval
Business outlook

Pros

Great place to learn how to become a better jeweler and grow your skills, if you are in an environment that takes full advantage of what the company provides. The benefits are also extremely generous with PTO and depending on the work environment, your schedule can be very flexible. Also being a jeweler means you are in a separate department from the sales side of the company and they have no authority over you, and your job as a jeweler isn't impacted by the sales side, you could be working inside a Jared, but it doesn't matter if the salesperson couldn't make the sale, and the money charged between the Service Center and the store is all just a number for tracking margin, so it's really nice being a jeweler that doesn't need to worry about sales or have a salesperson lord over you. It's very different than a mom and pop jeweler job.

Cons

Depending on the shop/manager your growth can be stagnanted. The company pushes for number of units and that's created a mentality of a focus for lesser quality workmanship to pass through QC. The store side salespeople don't get trained well on their side and will lean on the service center side to do the technical things for them. The sales staff knowledge on jewelry can be next to nothing because it's not a requirement for them, so that adds a lot of friction between jeweler and sales staff.

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