Pros
Health/Dental Benefits Employee Discount (however the pay is so miniscule that you can't afford to buy anything anyway) "Managers" pretty much leave you alone unless DM or VP is visiting NO consistency in following "policies" so you can always feign ignorance and never get in trouble
Cons
Horrible pay especially in this economic climate...they will try to sell you on your commission but no one is making level 5 quota so you will not make much in that arena NO pay increases (unless you are tight with DM) then you only get a "pay raise" by getting promoted which means even more horrible hours esp during xmas, v-day, and mother's day UNREASONABLE quotas (don't these people realize we are in a global recession) They closed stores, laid hundreds off at h.o., and demoted many more, yet retail locations are expected to exceed last year's sales. They have flooded the cases with cheaply made merchandise that is horrible to sell and then deal with customer complaints about the fact that it constantly is at the shop Speaking of shop, because of the lay offs that I mentioned earlier, they are overloaded and underpaid as well, so there are constant issues with workmanship and turn around times Absolutely no consistency in policies and no real feedback from management If you work in Louisiana, you will probably never see the DM and if you do see her she will be on her phone the whole time As stated above, the lack of management skills are not the store manager's fault, the company promotes based on sales and we all know that sales skills do not equate to management skills.