They treat patients and employees alike like actual garbage and prioritize profits over quality care/experiences. For example they have ran over 2 hours behind many times a week due to the factors that are in their control. They constantly cut hours, deny lunch breaks, overwork their employees, and short staff on purpose because they don’t want to hire more people/schedule more people to work and are unable to retain staff due to the poor working conditions. They also unevenly pay their staff which is not based in reality (someone such as myself with experience was not paid a fair wage and was actually paid less than other front desk most likely due to me being trans). They (managers, administration, etc) also constantly misgendered me all while basically telling me to be grateful for the crumbs they gave me (8 hours a week split between two days). They then cut my hours to basically nothing. They expect you to work off the clock (take phone calls related to work such as discussing patients). On the patient side of things, patients are constantly frustrated due to sometimes running over 2 hours behind, and the managers and administration doing nothing but overbooking, laughing and gossiping in their office. Additionally the manager Tanya allowed a patient to record in the office for a YouTube video which definitely violates the other patients and employees right to privacy. Also their machines are constantly breaking, and their billing system is wack.
