Don't Bother - Licensed Insurance Agent Simply Business Employee Review

2.0
7 Apr 2022
Recommend
CEO approval
Business outlook

Pros

Decent base pay Owned by travelers Yearly bonus Coworkers are awesome Gets you great experience to get an actual sales job elsewhere

Cons

Worst lead ownership system I have ever been a part of. You could literally do all the heavy lifting and if someone else happens to get your inbound call they get 100% of the credit. Then upper management makes you feel crazy for complaining about it. Extremely demotivating. Every newby loves this place at first because they only hire sales people that have been completely abused by their previous employer so they think SB can do no wrong until about 3 months in. They keep hiring and promoting people with absolutely no commercial insurance experience and then wonder why their quality is bad. Extremely hard to get promoted or to change positions to other parts of the company

avatar
Simply Business Response
4y
Thank you, we take feedback seriously and would like to take this opportunity to provide some insight into your comments. Regarding our lead management approach, our process is designed to provide the most efficient and optimal experience for our customers, while providing equal and balanced opportunities for our employees. As we continue to grow our product suite, we will regularly gather feedback from our teams and our model will continue to evolve and adapt as needed. In terms of your feedback regarding our hiring philosophy, we see value in promoting employees from within the organization, and strongly believe in investing in our employees and their careers. We assess all internal and external candidates thoroughly before they are hired, and are committed to training and supporting every SBer who is promoted or hired to a new or existing team. We acknowledge that we can always improve, and value your feedback. Currently, a primary focus for us has been to continue providing our leaders and managers with the proper training to ensure they have the tools they need to be successful. It is important to us that SBers feel comfortable having open and honest conversations with their managers about their specific career and development goals. We want employees to feel empowered to initiate those discussions at any point in time. Our quarterly self reflections are also a great opportunity for employees to reflect on their career and work closely with their managers to understand current growth opportunities. As always, our managers and People Team are here to offer support, and encourage you to reach out whenever you have questions or concerns.

Explore other reviews about Simply Business

5.0
18 May 2026
Recommend
CEO approval
Business outlook

Pros

Great company to work for

Cons

none, generally a very good company to work for

avatar
Simply Business Response
1mo
Thank you so much for taking the time to share your experience with us! Thank you for being a part of our journey for over five years, and we wish you nothing but the absolute best in your next chapter.
2.0
13 May 2026
Recommend
CEO approval
Business outlook

Pros

Great work life balance and vacation time....

Cons

Many internal issues and felt like this last round of layoffs was to protect inadequate leaders vs hardworking employees. I understand companies do layoffs but this just felt like Senior management trying to protect themselves because they aren't doing an effective job. I really think there are some issues with the leadership team and it probably needs an overhaul. There was never any strategy from product outside of one small area. The rest of the business was left without any guidance or support. I really think the US/UK shared services model does not work. The UK and US just are entirely different markets and the UK at the end of the day doesn't really care about the US nor move as quickly.

3
avatar
Simply Business Response
1mo
Thank you for sharing your feedback and perspective on your experience. We understand that organizational changes and layoffs can create frustration and uncertainty, and we appreciate you taking the time to share with us the areas where you feel we can improve. Transparency, communication, and supporting our teams continue to be important areas of focus for us.
See reviews by: Helpful|Rating|Date|All