:) - Service Desk Analyst Simply Business Employee Review

5.0
20 Mar 2023
Recommend
CEO approval
Business outlook

Pros

Great Culture, great benefits and amazing environment

Cons

Not much room for progression

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Simply Business Response
3y
Hi, and thanks for taking the time to share your positive review. We’re delighted to see that you’re enjoying your time at Simply Business – fostering a culture where our people can thrive is a key priority for us, so it’s pleasing to see you call this out. Equally important to us is ensuring that Simply Business remains a uniquely positive stage in our people’s growth and ongoing careers. Whether it’s progression within your current team, or understanding the wider opportunities available in the business, we see it as our role to support your development in a way that matches your ambitions. We’d encourage you to speak with your line manager in the first instance. Or, if you’d prefer, our Tech Ops team are always on hand to help. Thanks again for sharing your feedback.

Explore other reviews about Simply Business

5.0
29 June 2026
Recommend
CEO approval
Business outlook

Pros

Great people, stable company, office easily navigatable

Cons

Room for growth can be limited

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Simply Business Response
1w
Thank you for taking the time to share your feedback. It’s great to hear that you enjoy working with our team, value the company's stability, and appreciate having an office that's easy to navigate!
2.0
13 May 2026
Recommend
CEO approval
Business outlook

Pros

Great work life balance and vacation time....

Cons

Many internal issues and felt like this last round of layoffs was to protect inadequate leaders vs hardworking employees. I understand companies do layoffs but this just felt like Senior management trying to protect themselves because they aren't doing an effective job. I really think there are some issues with the leadership team and it probably needs an overhaul. There was never any strategy from product outside of one small area. The rest of the business was left without any guidance or support. I really think the US/UK shared services model does not work. The UK and US just are entirely different markets and the UK at the end of the day doesn't really care about the US nor move as quickly.

3
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Simply Business Response
1mo
Thank you for sharing your feedback and perspective on your experience. We understand that organizational changes and layoffs can create frustration and uncertainty, and we appreciate you taking the time to share with us the areas where you feel we can improve. Transparency, communication, and supporting our teams continue to be important areas of focus for us.
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