Changed for the worst - Anonymous employee Simply Business Employee Review

1.0
4 Jan 2024
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Some good managers still there

Cons

Trying to manufacture a culture

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Simply Business Response
2y
Thank you for taking the time to write us a review. We’re sorry to hear that you feel things are changing for the worse. We recognise that – as we continue to adapt to meet our customers' evolving needs – we have been through a period of change, and this can sometimes be difficult to navigate. We’d really appreciate it if you could share some insights around the changes you feel are not landing well. Please reach out to your manager or the people team to share your thoughts. Our unique culture has always been at the heart of our success, and we feel strongly about protecting and harnessing this as we continue to adapt to a better normal. We're disappointed to hear you feel this is 'manufactured' and would welcome an open conversation to learn more. Our people are the drivers of our culture and we'd love to understand what we could be doing differently to continue to ensure that SB remains an amazing place to work.

Explore other reviews about Simply Business

5.0
29 June 2026
Recommend
CEO approval
Business outlook

Pros

Great people, stable company, office easily navigatable

Cons

Room for growth can be limited

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Simply Business Response
5d
Thank you for taking the time to share your feedback. It’s great to hear that you enjoy working with our team, value the company's stability, and appreciate having an office that's easy to navigate!
2.0
13 May 2026
Recommend
CEO approval
Business outlook

Pros

Great work life balance and vacation time....

Cons

Many internal issues and felt like this last round of layoffs was to protect inadequate leaders vs hardworking employees. I understand companies do layoffs but this just felt like Senior management trying to protect themselves because they aren't doing an effective job. I really think there are some issues with the leadership team and it probably needs an overhaul. There was never any strategy from product outside of one small area. The rest of the business was left without any guidance or support. I really think the US/UK shared services model does not work. The UK and US just are entirely different markets and the UK at the end of the day doesn't really care about the US nor move as quickly.

3
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Simply Business Response
1mo
Thank you for sharing your feedback and perspective on your experience. We understand that organizational changes and layoffs can create frustration and uncertainty, and we appreciate you taking the time to share with us the areas where you feel we can improve. Transparency, communication, and supporting our teams continue to be important areas of focus for us.
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