Okay if your face fits - Outbound Sales Representative Simply Business Employee Review

2.0
1 Apr 2025
Recommend
CEO approval
Business outlook

Pros

Good overall package with commission included There is some opportunity to move roles

Cons

Clicky environment and will you be placed aside if you don’t participate in it as you will be seen by the company as “one of us” rather than trying to help you integrate in different ways. Multiple try outs during essential time for sales. When you comment on it you will be gaslighted into the stats and trends you have brought up aren’t affecting sales. Weeks later into a new a month, a communication is sent out advising targets were being reduced for the current month.

avatar
Simply Business Response
1y
Thank you for taking the time to leave us a review. We are glad to see that you enjoyed the overall compensation package at Simply Business. We are also happy to hear you say there is opportunity for internal mobility, we value our employees' growth and development. We are saddened to hear that you feel the environment was cliquey as we believe that our unique culture – built on a sense of collective community – is an important part of our success to date, and helps us do our best for the customers that we serve. We also offer a diverse range of inclusive ways to participate in our culture at SB. We value and are grateful for your constructive feedback regarding your experience with coaching. We'd be very receptive to learning more about this, and would urge you to reach out to peopleops@simplybusiness.co.uk to discuss this in more detail.

Explore other reviews about Simply Business

5.0
29 June 2026
Recommend
CEO approval
Business outlook

Pros

Great people, stable company, office easily navigatable

Cons

Room for growth can be limited

avatar
Simply Business Response
13h
Thank you for taking the time to share your feedback. It’s great to hear that you enjoy working with our team, value the company's stability, and appreciate having an office that's easy to navigate!
2.0
13 May 2026
Recommend
CEO approval
Business outlook

Pros

Great work life balance and vacation time....

Cons

Many internal issues and felt like this last round of layoffs was to protect inadequate leaders vs hardworking employees. I understand companies do layoffs but this just felt like Senior management trying to protect themselves because they aren't doing an effective job. I really think there are some issues with the leadership team and it probably needs an overhaul. There was never any strategy from product outside of one small area. The rest of the business was left without any guidance or support. I really think the US/UK shared services model does not work. The UK and US just are entirely different markets and the UK at the end of the day doesn't really care about the US nor move as quickly.

3
avatar
Simply Business Response
1mo
Thank you for sharing your feedback and perspective on your experience. We understand that organizational changes and layoffs can create frustration and uncertainty, and we appreciate you taking the time to share with us the areas where you feel we can improve. Transparency, communication, and supporting our teams continue to be important areas of focus for us.
See reviews by: Helpful|Rating|Date|All