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      Simply Business

      Engaged employer

      Simply Business reviews

      Good but could be great… - Community Manager Simply Business Employee Review

      3.0
      29 Aug 2025
      Community manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Flexibility and autonomy in a lot of roles Very solid benefits and rewards including PMI Beautiful offices with plenty of (free) drinks and snacks, and spaces for wellbeing or prayer Great tech to allow you to do your job in an efficient way Real investment in some aspects of employee experience such as a company trip, annual awards, regular community events and workshops It feels as though everyone really is working toward one goal; championing SMEs.

      Cons

      Increasing division between areas of the business is driving a wedge in the culture A lot of additional responsibilities/picking up slack of others with no compensation Difficult to progress or meaningfully develop for the majority Wellbeing and genuine want to champion it has wilted over the last few years Creeping sense of uncertainty/lack of job security Pay didn’t feel comparable to market value

      avatar
      Simply Business Response
      9mo
      Thank you for taking the time to leave us a review. We appreciate your positive feedback on the culture and employee experiences at Simply Business. We were saddened to learn of your feedback regarding development and reward. Ensuring Simply Business remains an environment where all individuals feel challenged, supported, and ultimately able to advance their careers, has consistently been a key priority, and we are proud of what we have accomplished so far. We regularly benchmark our compensation and comprehensive reward packages to ensure their competitiveness as well as operate a performance and reward model designed to recognize our highest performers. If you would like to discuss any of these areas further, we would welcome a conversation.

      Explore other reviews about Simply Business

      5.0
      18 May 2026
      Quality manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Great company to work for

      Cons

      none, generally a very good company to work for

      avatar
      Simply Business Response
      1mo
      Thank you so much for taking the time to share your experience with us! Thank you for being a part of our journey for over five years, and we wish you nothing but the absolute best in your next chapter.
      2.0
      13 May 2026
      Software engineer
      Recommend
      CEO approval
      Business outlook

      Pros

      Great work life balance and vacation time....

      Cons

      Many internal issues and felt like this last round of layoffs was to protect inadequate leaders vs hardworking employees. I understand companies do layoffs but this just felt like Senior management trying to protect themselves because they aren't doing an effective job. I really think there are some issues with the leadership team and it probably needs an overhaul. There was never any strategy from product outside of one small area. The rest of the business was left without any guidance or support. I really think the US/UK shared services model does not work. The UK and US just are entirely different markets and the UK at the end of the day doesn't really care about the US nor move as quickly.

      3
      avatar
      Simply Business Response
      1mo
      Thank you for sharing your feedback and perspective on your experience. We understand that organizational changes and layoffs can create frustration and uncertainty, and we appreciate you taking the time to share with us the areas where you feel we can improve. Transparency, communication, and supporting our teams continue to be important areas of focus for us.
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