Once a Great Place to Work, Now a Shadow of Its Former Self - Anonymous employee Simpro Employee Review

1.0
1 July 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The company used to have a collaborative culture and was once a genuinely enjoyable place to work.

Cons

The culture has deteriorated significantly under the current US leadership. Leadership often appears disconnected from the realities of the business and day-to-day operations, with decisions that feel poorly informed and out of touch. Constructive feedback and differing viewpoints are not welcomed. Employees are encouraged to "speak up," but in practice, challenging decisions or offering alternative perspectives can have negative consequences. Senior HR leadership has been ineffective in addressing employee concerns or holding leaders accountable, leaving many issues unresolved. Many experienced and high-performing employees have either resigned or been pushed out, resulting in a significant loss of knowledge, morale, and trust. Communication lacks transparency, and there is little confidence that employee feedback leads to meaningful change. The company is no longer the place it once was. What was once a supportive and engaging environment has become one where many employees feel undervalued and disengaged.

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5.0
27 June 2026
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Pros

Fast-paced work environment that's fully vested in your career growth. The people make the job fun.

Cons

Miami Traffic gets annoying sometimes

1
avatar
Simpro Response
3d
We appreciate you taking the time to highlight your experience with us. It is excellent to see our commitment to high performance and strategic clarity translating into a strong daily experience. We value your positive impact on our team and wish you continued fulfillment in your journey with us.
1.0
29 June 2026
Recommend
CEO approval
Business outlook

Pros

Fully remote opportunities for recruiters in the UK and US. I had an exceptional leader who understood talent acquisition, supported the team, and we were making meaningful progress in improving recruiting processes and results.

Cons

After a leadership change, my experience declined significantly. In my opinion, the recruiting function lost strategic direction when it was placed under a sales/account management leader who, based on my experience, had little knowledge of recruitment operations, applicant tracking systems, employment laws, or recruiting best practices. During conversations about hiring, I felt pressured to prioritize a very narrow candidate profile described as “alpha” and “aggressive” young candidates rather than focusing on experience, qualifications, skills, and diversity. I also experienced comments that I understood as discouraging the hiring of African American candidates, which I found deeply concerning and inconsistent with the inclusive hiring principles I believe recruiters are responsible for upholding. As someone with extensive talent acquisition leadership experience, I believe recruiting should be led by professionals who understand employment law, compliance, structured hiring, and equitable talent practices. My experience left me concerned about the direction of the organization and its commitment to fair and compliant hiring.

6
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