Traumatic experience - Residential Conveyancer Simpson Millar Employee Review

Hi – thank you for taking the time to review your experience of working at Simpson Millar. We’re sorry that your time with us wasn’t a positive one. As you maybe aware, our Conveyancing department was closed over 12 months ago, and in the meantime we’ve been working really hard to ensure that we can make positive changes for all our colleagues. However, to respond to your comments, our normal caseload levels were below most other firms of our size. It might be worth mentioning that you may have worked with us during the Government’s Covid Stamp Duty freeze/relief scheme. If so, these were unprecedented times where we experienced higher than average case numbers, with many clients working to tight deadlines to benefit from the scheme. Our policy of having a dedicated assistant for every conveyancer was there to offer support, it’s unfortunate that you experienced a time when there was a lot of colleague movement in this role. Whilst we don’t want to read reviews where people have experienced negatives at the firm, we do thank you for highlighting your experience, and we hope that the areas you mention have since been addressed. We’re working hard across the firm to make positive changes for both our colleagues and clients and we’re confident that we’re on the right track. Best wishes.