CSA - CSA Sixt Employee Review

1.0
23 Oct 2016
Recommend
CEO approval
Business outlook

Pros

You get your 40 hours. Discount on rentals. The scheduling is good. Some of the customers are repeat customers. That's all!!!

Cons

The work environment is horrible. You will speak to a manager about your personal life or a situation and the whole branch knows your business. The greeters are treated like slaves. They are there to do everyone else job. They had them a key n tell them to go get the car some of the cars aren't even in the right spot. They are out in the rain soak and wet and will be the only person with no help. From managers nothing because no one wants to get wet from the rain. The RSA's that been there for a couple of years take advantage of the branch they leave when ever they see a customer walk in. They pick and choose which customer they feel will make their #s higher. They will leave early for their shifts and managers won't say anything. I had one RSA that spoke Spanish but when a customer came up to her counter she acted like she didn't because he wasn't going to bring her #s up so he was sent to another RSA. They add stuff to people's contract to meet their #s. Never have I worked for a company where your business is all over the branch.

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Sixt Response
9y
We appreciate your feedback. During your time with Sixt, we are glad that you enjoyed the full time opportunity and took advantage of our great employee/ family and friends discounts that we offer. In regards to the Greeter role, the job duties for this position are very broad. As listed in the job description, the Greeter’s responsibilities are to “handle different situations on a daily basis” and “direct customers in the right direction based on their needs.” As discussed during the interview process, Greeters will be in and out of the branch all day. They are expected to bring cars around to the customers, show them the features of the vehicle, answer any customer questions, and make customers feel comfortable when entering the branch. Therefore, we expect our employees to do everything they can for the customer. Unfortunately, this may mean getting out in the rain, which we realize is not ideal, but is necessary for our guests. We are concerned to hear this additional information regarding our branch. We will do our best to further investigate your concerns. You can be assured that if this fraudulent activity where to take place, our management team will address the employee, if not done already. This is unacceptable and is grounds for immediate termination. Once again, thank you for reviewing Sixt and we wish you the best in your future endeavors!

Explore other reviews about Sixt

5.0
19 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Excellent work environment, helpful managers

Cons

It only takes one or two customer reviews to affect you negatively. Disproportionate to the number of customers you handle.

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Sixt Response
2mo
Dear former employee, thank you for sharing your experience with us in Phoenix. We're glad to hear that you enjoyed the work environment and found our managers helpful during your time with Team Orange. We also hear your feedback on the impact of customer reviews on individual performance metrics. We understand this can feel disproportionate at times, and it's valuable input as we continuously review how we measure and support our teams. We wish you all the best in your next role. Best regards
4.0
31 May 2026
Recommend
CEO approval
Business outlook

Pros

Steady pay and hours but the work is busy some days.

Cons

Depending on branch and setup you work outside and deal with weather in your locale.

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Sixt Response
2w
Dear employee, thank you for sharing your experience with us in Phoenix! We're glad to hear that you appreciate the steady pay and hours at Team Orange. We hear your feedback on outdoor working conditions – we understand that weather can be a real challenge depending on the location and setup, and we continuously look at ways to improve working conditions for our teams. Thanks for being part of Team Orange! Best regards
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