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      Sixt

      Engaged employer

      Sixt reviews

      Customer Service Assistant - Customer Service Agent Sixt Employee Review

      3.0
      12 Sept 2017
      Customer service agent
      Recommend
      CEO approval
      Business outlook

      Pros

      slow days are very slow, busy days are insane is understaffed, but time goes by faster

      Cons

      tiring, a lot of physical activity especially on hot days, Management doesn't communicate well with employees, and tends to subordinate

      avatar
      Sixt Response
      8y
      Hi there, thank you for taking the time to review your position with Sixt. We are happy to see that you enjoy the fast paced environment that Sixt has to offer! Like most jobs, days can be unpredictable, but we believe this is what makes Sixt such an exciting place to work. We are sorry to hear that you are unhappy with your management team. Here at Sixt, our managers go through extensive training to try to avoid such situations. In regards to confidential information you feel has been discussed without your consent, please feel free to reach out to the HR department at 954-874-1793. Again, thank you for taking the time to review your position. We wish you the best with the company!

      Explore other reviews about Sixt

      5.0
      19 Apr 2026
      Reservation sales agent
      Recommend
      CEO approval
      Business outlook

      Pros

      Excellent work environment, helpful managers

      Cons

      It only takes one or two customer reviews to affect you negatively. Disproportionate to the number of customers you handle.

      avatar
      Sixt Response
      1mo
      Dear former employee, thank you for sharing your experience with us in Phoenix. We're glad to hear that you enjoyed the work environment and found our managers helpful during your time with Team Orange. We also hear your feedback on the impact of customer reviews on individual performance metrics. We understand this can feel disproportionate at times, and it's valuable input as we continuously review how we measure and support our teams. We wish you all the best in your next role. Best regards
      4.0
      31 May 2026
      Customer service agent
      Recommend
      CEO approval
      Business outlook

      Pros

      Steady pay and hours but the work is busy some days.

      Cons

      Depending on branch and setup you work outside and deal with weather in your locale.

      avatar
      Sixt Response
      2w
      Dear employee, thank you for sharing your experience with us in Phoenix! We're glad to hear that you appreciate the steady pay and hours at Team Orange. We hear your feedback on outdoor working conditions – we understand that weather can be a real challenge depending on the location and setup, and we continuously look at ways to improve working conditions for our teams. Thanks for being part of Team Orange! Best regards
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