Freedom and Flexibility - Customer Success Manager (CSM) Slido Employee Review

Working at Slido has been a gratifying and pleasant work experience. I look back at my 3-year experience as some of the best years of my life, primarily due to my colleagues who were dear to me and the general atmosphere that the company enabled. All of this was organic and came naturally. There were ups and downs but if you are diligent enough, you will look back and only see the good things. That's how I'd summarize my time at Slido. Very grateful.

When the pandemic hit, the internal culture and atmosphere took a toll but that is nothing unordinary as I can imagine all of the other companies going through the same. The only recurring con seemed/seems to be the lacking growth option in terms of company hierarchy structure and the own team/department. Maybe this is due to the niche nature of the product or due to the company structure. However, I never felt as if I wasn't rewarded fairly or enabled to grow in any direction imaginable. I'm speaking from a 3 year experience only though.

Building the right company culture at Slido is taken very seriously, and you can really feel the difference. Every single employee was keen to go an extra mile every time when it was needed, not just from the business point of view, but also because we cared about each other as people. We had opportunities to do business with the world's top-notch companies, the learning curve was really nice and steep. And last but not least, Peter, Slido's CEO is brilliant, yet very humble and down to earth guy.

While scaling up, we have faced some communication challenges. However, Slido was always ready to experiment, quickly throw things up if they don't work and this approach enabled us to quickly iterate in finding the optimal solution.