Pros
- Get free cat food while working there
- Work from home while earning a good living
- No commute, saves on gas and you can dress/wear whatever you want unless its a meeting day
- Healthcare, dental, and vision paid for as an employee
- Option for a 4-day compressed workweek when caught up to speed on weekly "messages per hour" metrics
- Occasional travel and work trips to meet up with your remote coworkers, which are a lot of fun and help with team-building
- Yearly work from home stipends
- You get to obsess over cats all day while promoting a fresh, healthy product that you can see the benefit of in your own cats.
Cons
- Moves very quickly as a startup but is slowly becoming more mature. As a result, change should be expected and can cause friction if unprepared.
- At one point there was a layoff of lower-performing employees, after which metrics became a larger cultural concern.
- Customer Service, dealing with escalated customers
- Occasional lack of communication with the larger internal team