Steer Clear and Save Your Career - Anonymous employee Smarsh Employee Review

1.0
3 Sept 2023
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

In the midst of all the company's problems, there's one small good thing – the idea of "unlimited PTO." But the company is seriously short-staffed, most of us are already working extra hours. So, having unlimited "paid" time off doesn't really mean much when you have already put in horrendous amount of extra hours.

Cons

* Executive Management * - The company's in a tough spot right now. The higher-ups have been changing a lot in the past year, and the new gang is all about being profitable. They've laid off folks three times since mid-2022. It seems these layoffs are not only a result of broader economic conditions but they are also specific to the Smarsh's goal for profitability. Look at the Glassdoor ratings trend – they've dropped from over 4 to 2.7 in just a year. That speaks volumes! * Product Management * - The company's quest for profitability is changing the company culture. Product management has been made powerful and the engineering departments weaker. Some really visionary engineering leaders were booted out abruptly leaving their teams feeling down in the dumps - Then there are those product managers who act like spoiled kids, bossing around engineers without really having the right. That kind of attitude is toxic. - Honestly, the company needs technical product managers who get the tech stuff and can balance it with what customers need. * Engineering Management * - There are engineering bosses who seem torn between coding and managing – and they're leaning towards coding. They're taking cool tasks for themselves and not paying much attention to the folks they're supposed to manage. It's like they're just not into the management gig.

Explore other reviews about Smarsh

5.0
29 Dec 2025
Recommend
CEO approval
Business outlook

Pros

Excellent leadership and perks for a job well done.

Cons

Its finance so the clients can understandably be difficult.

1.0
20 June 2026
Recommend
CEO approval
Business outlook

Pros

Decent product, and global market penetration.

Cons

Mergers have been devastating for staff and morale - I saw three in my tenure. Merit does not seem to matter. When new management comes in, everyone is axed.

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