Great teams, not so great management with a lack of transparency - Anonymous employee Smarsh Employee Review

2.0
19 May 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The marketing team in particular is a brilliant bunch, and I'm grateful to have worked with so many great workers. Was definitely staying for the people more than anything else.

Cons

Though working with teams and collaboration were my favorite parts of the job, the way I was handled upon departing the company was extremely sudden and cold, and went against the expectations that were given to me. Top management can benefit from learning to treat their employees and any departing members more warmly in advance. Also, huge lack of transparency around most things.

avatar
Smarsh Response
1y
We're truly grateful for your contributions and are especially glad you found the marketing team to be a highlight and are sorry to hear about your departure experience. We take your concerns about transparency and leadership warmth seriously and are committed to improving how we support both current and departing team members.

Explore other reviews about Smarsh

5.0
29 Dec 2025
Recommend
CEO approval
Business outlook

Pros

Excellent leadership and perks for a job well done.

Cons

Its finance so the clients can understandably be difficult.

1.0
20 June 2026
Recommend
CEO approval
Business outlook

Pros

Decent product, and global market penetration.

Cons

Mergers have been devastating for staff and morale - I saw three in my tenure. Merit does not seem to matter. When new management comes in, everyone is axed.

See reviews by: Helpful|Rating|Date|All