Detached and non-transparent upper leadership, low company morale and retention issues. - Anonymous employee SmartAsset Employee Review

2.0
20 Apr 2022
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Genuine, kind teammates in a particular org within the company.

Cons

Cons reflect what others have said in recent reviews. Bad upper management, low compensation and lackluster benefits, little to no investment in product/technology org. CEO does not understand nor care to understand the importance of technology/engineering/product, despite running a fin-tech company.

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SmartAsset Response
4y
Thank you for sharing your perspective. I’m so glad you’re enjoying collaborating with our outstanding team. Regarding your concern areas, I hope that we can better showcase our commitment to the Product / Technology / Data teams. Now being a fully remote workforce, we could have done a better job of more regularly updating and spotlighting what’s going on with every team when colleagues don’t have the luxury of seeing the other teams in person. We’re proud of the amazing work done by the dozens of talented Assets in Product / Tech / Data who are - not only maintaining - but improving our systems, functions, products, and processes daily. We’re also delighted to have upped our game of late on total employee rewards (i.e. free Calm app membership, GrubHub stipend, etc). In any case - I very much hope that you’ll check in with our Product / Tech / Data leaders to get their take on investments in that area and also check in with our People Team to make sure you’re aware of all of the recent changes on the total rewards front.

Explore other reviews about SmartAsset

5.0
8 June 2026
Recommend
CEO approval
Business outlook

Pros

remote only, great for those who don't need hand holding

Cons

remote only can hinder your professional career, some might say

5.0
4 Mar 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

After spending years at high-growth startups, the biggest thing I appreciate about SmartAsset is stability. The company still has the pace and energy of a growing tech company, but leadership tends to be thoughtful and measured about decisions rather than chasing every shiny object. Remote work is real here — not the “remote but everyone actually lives in one city” type. People are spread across the country and it works well. There’s a lot of autonomy and trust to manage your own schedule and work style. Compensation is strong if you perform, and the company has been steadily growing the business rather than overextending itself. Some people might look at the benefits and think they’re not as flashy as big tech or some startups like to advertise. But personally I’d take a company that is growing profitably and building something sustainable over one that offers tons of perks but ends up doing layoffs when the market shifts.

Cons

Benefits overall are solid, but I would love to see the 401(k) match grow over time. For a company centered around helping people make smart financial decisions, that’s one area that feels a little light compared to other places I’ve worked.

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SmartAsset Response
3mo
Thank you for sharing such a thoughtful perspective on your experience at SmartAsset. We’re glad to hear that the balance between growth and stability has stood out to you. Building a company that can grow sustainably while still maintaining the energy and opportunity of a tech environment is something we care deeply about. We also appreciate the feedback around benefits and leadership engagement. As the company continues to grow, we’re always evaluating how our programs evolve and how we create more opportunities for leaders across the organization to contribute to strategic conversations.
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