Friendly team but no career progression - Technical Support Engineer SmartBear Employee Review

1.0
16 June 2026
Recommend
CEO approval
Business outlook

Pros

The people on my team were mostely friendly I guess

Cons

low pay, career progression impossible, literally fired an entire product workforce and moved it to India. Fake values

Explore other reviews about SmartBear

5.0
29 June 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Really good culture, with a focus on collaboration.

Cons

Complex business with multiple products can be difficult to prioritize.

5.0
24 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Excellent benefits, meaningful autonomy for accountable individuals, a strong set of tools, effective cross-functional collaboration, a positive, people-first culture, and strong leadership that supports and enables success. NEVER experience the Sunday blues and always feel highly motivated to deliver.

Cons

Travel limitations can be a constraint for those who value in-person interaction, but they also encourage more creative and scalable approaches to partner and customer engagement.

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