Low pay and a low bar for success - Sales Manager SmartBear Employee Review

2.0
7 Jan 2025
Recommend
CEO approval
Business outlook

Pros

Work-Life Balance is strong and there are many honest, talented hard-working people who create an enjoyable work environment.

Cons

In my time there, the amount of turnover I saw from both leadership and employees was stunning. It's a great landing spot to collect a paycheck while you look for an opportunity that pays you at least an industry-standard value for your position. They are well aware they don't pay well, so they set an incredibly low bar for acceptable results in order to retain people. This naturally leaves others who are ambitious and invested feeling underappreciated and frustrated as goals are missed and feedback from people on the frontline falls on deaf ears. As most leaders and employees don't bother to come into the office more than 1 or 2 days a week, it also creates a toxic political game with middle management to see who can have the best "optics" as that will get you rewarded because the bar for performance is so low. This leaves everyone bouncing from one critical initiative to another week-to-week just reacting to whatever data point someone from the C-suite saw the week before. New leaders were recently brought in but it was clear pretty quickly they plan to play that same politics game instead of trying something different. I hope they find a way to turn it around because there are good people there, but I doubt it.

Explore other reviews about SmartBear

5.0
13 May 2026
Recommend
CEO approval
Business outlook

Pros

Good company to work with.

Cons

I was let go after acquisition. That's the way it goes.

4.0
2 June 2026
Recommend
CEO approval
Business outlook

Pros

Nice office and food options

Cons

None that I’m aware of

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