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      SmartCustomer

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      SmartCustomer reviews

      Wonderful place to work! - Customer Service Specialist SmartCustomer Employee Review

      5.0
      2 Jan 2022
      Customer service specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      The perks are great (flexible schedule, benefits, etc) but my favorite thing about Sitejabber is the amazing team we have. I'm lucky to work to with some amazingly smart people who are also as kind as they come. Everyone is willing to jump in when needed and there's a very real sense of camaraderie.

      Cons

      It's not necessarily a downside, but we're growing incredibly fast which can feel overwhelming at times. Thankfully our management team is always willing to help.

      avatar
      SmartCustomer Response
      3y
      We’re so lucky to have you! Thanks for being such a staple in our team, we appreciate your contributions to the company.

      Explore other reviews about SmartCustomer

      5.0
      3 Aug 2025
      Google map reviewer
      Recommend
      CEO approval
      Business outlook

      Pros

      "Friendly team, flexible hours, helpful management, growth opportunities, and a healthy work culture."

      Cons

      "Small team size, occasional workload pressure, and time zone coordination challenges."

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