Think carefully before joining this business - Anonymous employee SmartFocus Employee Review

2.0
22 July 2014
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

This is a entirely sales-lead business. If you're a highly competent and organised salesperson, used to working in a high-pressure environment, and money is your only motivator - this is the place for you. Compensation for strong sales performers is good. Outside of sales, you may well have opportunities for promotion and increased responsibility (on an arbitrary basis), but don't expect to be adequately compensated for this. You'll find many talented and friendly people working across the business, at all levels.

Cons

If you're not in sales, then you are unlikely to find your experience working at SmartFocus enjoyable or rewarding. The value of other functions is not appreciated or understood, and this is reflected in the very significant number of people leaving (or being forced out) at this time - at all levels of the business. This is not a place to build your career. So expect a great deal of uncertainty and short-term thinking. Growth through reduction of costs is a viable strategy, but doesn't make for a good working environment. Processes are lacking across the company, and don't expect these to be properly addressed unless it has a direct impact on the likely acquisition value. Quite simply, this is a company with no soul, no heart and no long-term vision.

Explore other reviews about SmartFocus

5.0
14 Sept 2015
Recommend
CEO approval
Business outlook

Pros

Blend of new technology that helps solve problems between the customer and ecommerce site

Cons

Headquarters is based in the UK and also offices in France and Barcelona. This can cause delays in some operations.

3.0
10 Dec 2012
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Can do attitude. This is a great company if it did not have the items in CONS. You have the ability to learn and move with the flow. There are tons of opportunities to learn and really make a difference.

Cons

To focused on sales. If you hate selling anything, this is not the place for you. All Management cares about is hitting the goals. Which is not a bad thing, but you have to have a solid product. Most clients are fooled by the Salesman (No brainer here) and Client Services will take the heat. This isnt a problem because you just bring the Sales guy back in the picture. Management is ambitious. But over the top ambitious. They'll shoot themselves in the foot if they have not done so already. - Work/live balance tips on the Work side heavily - Compensation is okay. Build experience and jump to a competitor. - Career Opportunities are available if you can sell. Test yourself, find a product you know is dysfunctional, and see how many people you can sell it to. The first 3 don't count. - CEO is on cloud 9. - Country Vice Presidents: Suck.

4
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