Great Potential Undone by Poor Communication and Lack of Transparency - Anonymous employee SmartHop Employee Review

- Poor communication during difficult times: As challenges arose, transparency and clarity dropped significantly. - Abrupt terminations: Employees were let go without notice or transition support, creating instability. - Lack of benefits or severance: Those affected by layoffs received no assistance, which felt unfair. - Mismanaged crisis response: The leadership didn’t handle the downturn in a way that supported the team.